Tag / customer service
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Why You Can No Longer Afford To Ignore Social Media
There was a period of time when you could get away without fully embracing social, but that time has passed. The decision makers of tomorrow have grown up communicating with businesses through…
30th October 2018 -
Handling Social Media Complaints
Handling social media complaints is scary for some because managing a Twitter or Facebook account doesn’t necessarily mean you have any customer service experience. By putting your business out there on social…
19th October 2013
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