Tag / customer service
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Why You Can No Longer Afford To Ignore Social Media
There was a period of time when you could get away without fully embracing social, but that time has passed. The decision makers of tomorrow have grown up communicating with businesses through…
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Handling Social Media Complaints
Handling social media complaints is scary for some because managing a Twitter or Facebook account doesn’t necessarily mean you have any customer service experience. By putting your business out there on social…
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