Social Brighton
Business Opportunities Online marketing and in particular social media, has become a huge part of everyday life and millions of people, your customers included, are communicating on social networks. So it makes sense to get some social media training and join in, right?
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Handling social media complaints is scary for some because managing a Twitter or Facebook account doesn’t necessarily mean you have any customer service experience. By putting your business out there on social media you are opening yourself up to both positive and negative feedback. What’s important to think about is how you handle a complaint […]
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Many small businesses I work with are pretty sure they need to have a social media plan… because everyone else seems to. There was a time when the owner of a new business wondered whether they needed to have a website or not! And look what happened there. Social networks are here to stay and […]
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I think Twitter is the most discerning of social networks and it drives me nuts to see people abusing it, broadcasting, spamming, boasting about numbers of followers, etc. They seem to have forgotten the quintessential point of social networking: users curate their own feeds. Twitter had this sussed from the start – if somebody you […]
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The Great Escape Festival hits Brighton every May and has been going strong since 2006, establishing itself as Europe’s leading festival for showcasing new music. Multiple venues are full of live music for 3 days, the city is full of music heads and, to quote someone I follow on Twitter, “New Road Brighton looks like […]
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I scanned Twitter for a few minutes before I even got out of bed this morning (yes, I’m a Twitter addict) and two of the tweets I saw instantly registered as great tweets. I knew straight away that I would, at some point, refer to them in a conversation or training session with a client. […]
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Facebook Timeline is coming to brand pages on 30th March and, as I mentioned in a previous post ‘Facebook Timeline for Business: What’s New?‘, there is more emphasis now on posting decent content to encourage more interaction with fans. As always with Facebook it’s all about engaging people. If you post dull content that nobody […]
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By using the lovely site Visual.ly you can create an infographic based on either a certain hashtag (below) or a personal Facebook ‘Monster’ by allowing it to access you Facebook profile and information (you will not see THAT below). You do have to sign up and wait for an invite from Visual.ly before you can get going […]
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Facebook Timeline is coming to brand pages whether we like it or not so lets get to the bottom of what it means for your business. There’s a fair bit of reluctance out there…. but lets embrace the change and make the most of it. On 30th March your page will be changed by Facebook […]
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Google Reader is a truly wonderful thing once you get used to it. It can save you no end of time, improving productivity and really is so simple to learn. Everyone who uses the internet and reads content from different websites can benefit from getting their head around Google Reader so I thought it would […]
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